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Solving problems – HP OmniBook 4150 Notebook PC User Manual

Page 39

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Troubleshooting

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Solving Problems

If you have a problem using the dock, find the symptom that matches your situation.
Try the suggestions one at a time.

If the OmniBook does not undock after you press the undock button

If no ac power is connected to the dock, make sure the OmniBook is turned on.

If you are using a password, make sure it is accepted.

If you are prompted about shutting down devices, and if no applications are
using those devices, press ENTER. Otherwise, close those applications and try
undocking again.

Reboot the system and try again.

Manually undock the OmniBook following the instructions in “To manually
undock the OmniBook” on page 1-18. Always reset the OmniBook after manually
undocking.

If you need to replace a lost or damaged power cord

For the replacement part number for the ac adapter power cord, refer to the
reference guide for your OmniBook or contact the number in the Support and
Service
booklet.

If a connection does not work

Try connecting the device to the corresponding port on the OmniBook. This
can tell you if the problem is with the dock.

Make sure the OmniBook is fully inserted in the dock. The connection should
be snug.

Make sure the ends of the device cable are connected properly.

Make sure the device and the dock are connected and both have power
connected and turned on.

Reboot the OmniBook.

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