General diagnosis flowchart – HP ProLiant BL45p Server series User Manual
Page 89
Troubleshooting
89
General diagnosis flowchart
The General diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not fix the
problem, use the following flowchart.
Item Refer
to
1
"Symptom information (on page
2
"Loose connections (on page
3
"Service notifications (on page
4
Server maintenance and service guide, located on the
Documentation CD or the HP website
5
Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
6
•
Server maintenance and service guide, located on the
Documentation CD or the HP website
)
•
"Hardware problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD
or on the HP website (
).
7
•
"Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD
or on the HP website (
).
•
"Operating system information you need" in the HP ProLiant
Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
).
8
"Contacting HP technical support or an authorized reseller" in
the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
).