4 support and other resources, Contacting hp, Before you contact hp – HP ProLiant DL980 G7 Server User Manual
Page 34: Hp contact information, Subscription service, Documentation feedback
4 Support and Other Resources
Contacting HP
Before You Contact HP
Be sure to have the following information available before you call or contact HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error message
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP Contact Information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) web page:
For HP technical support:
•
In the United States, for contact options see the Contact HP United States web page:
To contact HP by phone:
◦
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website:
◦
In other locations, see the Contact HP worldwide (in English) web page:
Subscription Service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Documentation Feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to: [email protected]. Include the document title and manufacturing part
number. All submissions become the property of HP.
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Support and Other Resources