HP ProLiant BL20p G4 Server-Blade - Manual (Page 51)

Configuration and utilities 51
If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware
are required. These drivers, as well as other option drivers, ROM images, and value-add software can be
downloaded from the HP website ( http://www.hp.com/support ).
IMPORTANT: Always perform a backup before installing or updating device drivers.
ProLiant Support Packs
PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management
agents. Refer to the PSP website
( http://h18000.www1.hp.com/products/servers/management/psp.html ).
Operating system version support
Refer to the operating system support matrix ( http://www.hp.com/go/supportos ).
System online ROM flash component utility
The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or
controller ROM images across a wide range of servers and array controllers. This tool has the following
features:
• Works offline and online
• Supports Microsoft®, Windows® 2000, Windows Server™ 2003, Novell Netware, and Linux
operating systems
IMPORTANT: This utility supports operating systems that may not be supported by the server. For
operating systems supported by the server, refer to the HP website
(
http://www.hp.com/go/supportos ).
• Integrates with other software maintenance, deployment, and operating system tools
• Automatically checks for hardware, firmware, and operating system dependencies, and installs only
the correct ROM upgrades required by each target server
To download the tool and for more information, refer to the HP website
( http://h18000.www1.hp.com/support/files/index.html ).
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website
( http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html ).
Care Pack
HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty
with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Refer to the Care Pack website ( http://www.hp.com/hps/carepack/servers/cp_proliant.html ).