HP ProLiant BL20p G4 Server-Blade - Manual (Page 4)

Contents 4
Accessing local media devices ........................................................................................................ 35
Configuration and utilities............................................................................................................ 37
Server blade deployment tools .................................................................................................................. 37
Software drivers and additional components..................................................................................... 37
ProLiant p-Class Advanced management .......................................................................................... 37
Network-based PXE deployment ...................................................................................................... 38
Static IP bay configuration .............................................................................................................. 40
Deployment methods...................................................................................................................... 40
Configuration tools .................................................................................................................................. 44
SmartStart software........................................................................................................................ 44
HP ROM-Based Setup Utility............................................................................................................ 44
Array Configuration Utility.............................................................................................................. 46
Option ROM Configuration for Arrays ............................................................................................. 46
Re-entering the server serial number and product ID ........................................................................... 46
Management tools................................................................................................................................... 47
Automatic Server Recovery ............................................................................................................. 47
ROMPaq utility.............................................................................................................................. 47
Integrated Lights-Out 2 technology................................................................................................... 47
HP Systems Insight Manager ........................................................................................................... 48
Management Agents...................................................................................................................... 48
Redundant ROM support ................................................................................................................ 48
USB support.................................................................................................................................. 48
Diagnostic tools ...................................................................................................................................... 49
HP Insight Diagnostics.................................................................................................................... 49
Integrated Management Log ........................................................................................................... 49
Remote support and analysis tools ............................................................................................................. 50
HP Instant Support Enterprise Edition................................................................................................ 50
Web-Based Enterprise Service......................................................................................................... 50
Open Services Event Manager ........................................................................................................ 50
Keeping the system current ....................................................................................................................... 50
Drivers ......................................................................................................................................... 50
ProLiant Support Packs ................................................................................................................... 51
Operating system version support .................................................................................................... 51
System online ROM flash component utility ....................................................................................... 51
Change control and proactive notification ........................................................................................ 51
Care Pack .................................................................................................................................... 51
Troubleshooting .......................................................................................................................... 52
Troubleshooting resources ........................................................................................................................ 52
Pre-diagnostic steps ................................................................................................................................. 52
Important safety information............................................................................................................ 52
Symptom information ..................................................................................................................... 54
Prepare the server for diagnosis ...................................................................................................... 55
Service notifications................................................................................................................................. 55
Loose connections ................................................................................................................................... 55
Troubleshooting flowcharts ....................................................................................................................... 56
Start diagnosis flowchart ................................................................................................................ 56
General diagnosis flowchart ........................................................................................................... 57
Server blade power-on problems flowchart ....................................................................................... 59
POST problems flowchart ............................................................................................................... 61
OS boot problems flowchart ........................................................................................................... 63
Server fault indications flowchart ..................................................................................................... 65
POST error messages and beep codes ....................................................................................................... 67