HP EliteBook 8740w Mobile Workstation - Manual (Page 59)

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4. Close the disc tray and place the disc in a protective case.
The computer does not detect the optical drive
If Windows® does not detect an attached device, the device driver software may be missing or corrupted.
If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in
the Device Manager utility.
1. Remove any discs from the optical drive.
2. Select Start > My Computer.
3. Right-click in the window and select Properties > Hardware tab, and then click Device
Manager.
4. In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus
sign (-) is already showing. Look for an optical drive listing.
If the drive is not listed, install (or reinstall) the device driver as instructed in the section "A device
driver must be reinstalled."
A disc does not play
● Save your work and close all open programs before playing a CD, DVD, or BD.
● Log off the Internet before playing a CD, DVD, or BD.
● Be sure that you insert the disc properly.
● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
Wipe from the center of the disc to the outer edge.
Optical drive (select models only) 47