HP Photosmart A310 Compact Photo Printer - Manual (Page 36)

4. When the printer finishes cleaning the cartridge,
check the printed test page. If there are no more
problems, you do not need to do anything else. If
there are still problems, continue cleaning use the
following procedure:
–
If the test page has white streaks or missing
colors, the print cartridge needs to be cleaned
again. Hold down the OK button and press the
On button 5 times.
– If the print quality of the second test page looks
good, you do not need to do anything else.
– If the test page still has white streaks or missing
colors, the print cartridge needs to be cleaned
one more time. Hold down the OK and press
the On button button 6 times.
If you complete all three levels of cleaning using this
procedure and you still notice white streaks or missing
colors on the test page, you may need to clean the print
cartridge copper-colored contacts. For more
information, see
page 34 .
Note If the cartridge or printer has been recently
dropped, you may also see white streaks or missing
colors in your prints. This problem is temporary and
clears up within 24 hours.
Print a test page
You can print a test page to:
● Check the estimated ink level in the print cartridge
● Check the condition of the ink nozzles
● Check if the printer is communicating properly with
a connected computer (if you are able to print a test
page from the software)
32 HP Photosmart A310 series