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Frequently asked questions – Actiontec electronic DSL GATEWAY GT704 User Manual

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Actiontec USB/Ethernet DSL Gateway User Manual

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Chapter 8 Troubleshooting

Connection to the Internet
To verify the Gateway’s connection to the Internet, open a Web browser. In the
“Address” text box, type

192.168.0.1

and click Go. The Gateway’s Web

Configurator Main Menu appears. Select Status, and once the “Status” screen
appears, verify that “Connected” is displayed in the “

WAN

” section of the screen.

If not, power cycle the Gateway by unplugging and then replugging the Power
cord. After power cycling the Gateway, check the connection status again. If still
disconnected, go to the Main Menu, select Setup, and go through a Basic Setup
procedure, making sure to enter all correct selections for your connection. After
saving all settings and restarting the Gateway, check the connection status again.
If still disconnected, unplug the Gateway’s Power cord and leave it unplugged for
at least

10

minutes. Replug the Power cord, restart the Gateway, and check the

connection again.

Frequently Asked Questions

This section contains a list of questions concerning the Gateway, and answers to
the questions.

General

I have run out of Ethernet ports on my Gateway. How do I add more
computers?
Plugging in an Ethernet hub or switch can expand the number of ports on the
Gateway. Connect a standard Ethernet cable from the “Uplink” port of the new
hub or switch to an Ethernet port on the Gateway, then connect additional com-
puters to the Ethernet hub or switch.

Which protocols does the Gateway support?
The internal

LAN

connections support multiple protocols (e.g.

TCP

/

IP

, Net

BEUI

,

IPX

/

SPX

, and AppleTalk). The External

WAN

connection supports only

TCP

/

IP

.

Which connection speeds does the Gateway support?
The

LAN

connections on the Gateway support

10/100

Mbps. The

WAN

connec-

tion supports

8

Mbps because of the physical restrictions placed on broadband

connections.