6 support and other resources, Contacting hp, Subscription service – HP StoreEver Ultrium Tape Drives User Manual
Page 24: Related information, Documentation, Hp websites, Typographic conventions, Documentation hp websites
6 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
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Product model names and numbers
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Technical support registration number (if applicable)
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Product serial numbers
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Error messages
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Operating system type and revision level
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Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Related information
Documentation
The HP StorageWorks Library and Tape Tools user guide available from
HP websites
For additional information, see the following HP websites:
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Typographic conventions
Table 6 Document conventions
Element
Convention
Cross-reference links and e-mail addresses
Blue text:
Website addresses
Blue, underlined text:
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Support and other resources