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7 support and other resources, Contacting hp, Subscription service – HP StoreEver Ultrium Tape Drives User Manual

Page 27: Related information, Documentation, Hp websites, Mam attributes, Documentation hp websites mam attributes

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7 Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

Related information

Documentation

The HP StorageWorks Library and Tape Tools user guide is available from

http://www.hp.com/

support/

.

HP websites

For additional information, see the following HP websites:

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/service_locator

http://www.hp.com/support/manuals

http://www.hp.com/support/downloads

MAM Attributes

To aid the identification and management of LTFS volumes HP SOS supports the use of MAM
attributes. For more details about MAM attributes and the list of supported attributes visit

http://

www.snia.org/ltfs

Contacting HP

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This manual is related to the following products: