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Alarms and events – American Power Conversion 240-320kW 480V User Manual

Page 27

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Alarms and Events

990-4039

User Guide APC Silcon 240-320kW 480V UPS

27

5.4

Rectifying Alarm Messages

Following actions may rectify alarm:

Check local utility supply. Fuses may be blown or supply switched off
accidentally

Check if UPS cooling air intake is blocked

Check if load exceeds maximum output capacity

If, with power switched on, there is no UPS output voltage - and an attempt
to restart the UPS is in vain - use the external service bypass switch to
bypass UPS.

1. “Battery weak” message appears: Reset “battery weak” signal according to section 4.0

Parameter Settings and initiate battery capacity test according to section 6.3 Battery
Capacity Test. Make a record of obtained back-up time and use battery monitor to reset
alarm. Leave the UPS to recharge battery for at least 16 hours. Start up second battery test
without changing the load. If the test result shows improved back-up time, continue the test
series until no or just insignificant improvements are obtainable. If battery is still weak -
call for assistance.

2. “Battery Defective” message appears: Call for assistance. See section 8 “How to contact

APC”.

5.5

Parallel Operation Alarms

The parallel operation alarm message is: Communication to parallel IF lost

In the event of a parallel operation alarm, all parallel operation functions controlled by
Advanced Power Management will be inactive. In such situations only simple hardware control
such as load-sharing, operation mode etc. is possible.

Correction of false alarm situations during service:
When one system is isolated for service, the above alarm message will apppear if two systems
still operating. To delete this alarm message re-program the station addresses on all systems
in the following sequence:

1 to max_number_system

Alarms

Description

Action

46. Communication to parallel IF

lost

UPS fault

Call for assistance

47. External shutdown accepted

Remote signal for switching off
UPS accepted.
UPS switches off automatically

48. Communication to VQ mains

lost

UPS fault

Call for assistance

49. Bypass syncronization error

The UPS cannot synchronize with
bypass utility

Check if phase rotation of bypass
voltage is correct – if OK, call for
assistance

50. Battery charge error

Transferred to battery operation
because of battery charge error

Check RFI input fuse and
feedback relay