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Ap p en d ix – LG 55LX9500 User Manual

Page 175

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175

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IX

Movie List Problems

The file does not

appear on the Movie

List.

Check whether the file extension is supported.

Message is displayed

saying “This file is

invalid” or the audio is

working normally but

the video is not work-

ing normally.

Check whether the file is playing normally on a PC. (Check whether the
file is damaged.)

Check whether the resolution is supported.

Check whether the video/audio codec is supported.

Check whether the frame rate is supported.

Message is displayed

saying “Unsupported

Audio” or the video is

working normally but

the audio is not work-

ing normally.

Check whether the file is playing normally on a PC. (Check whether the
file is damaged.)

Check whether the audio codec is supported.

Check whether the bit rate is supported.

Check whether the sample rate is supported.

Subtitle is not working.

Check whether the file is playing normally on a PC. (Check whether the
file is damaged.)

Check whether the video file and subtitle file name are the same.

Check whether the video file and subtitle file are located in the same
folder.

Check whether the subtitle file is supported.

Check whether the language is supported. (When you open the subtitle
file on a PC, you can check the language of the subtitle file.)

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