Actiontec electronic GEU404000-01 - Manual (Page 48)

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Troubleshooting
This chapter contains a list of problems that may be encountered while using the
Router, and solutions to overcome the problem.
LAN Connection Failure
Ensure the Router is properly installed, the LAN connections are correct, and
the power is on.
If an Ethernet cable is being used to connect the Router, ensure that it is a
crossover type cable, not a straight-through cable.
Ensure the LAN LED is on. If not, check the LAN connections.
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
Cannot Connect to the Internet
Ensure both ends of the power cord and yellow or purple cables are proper-
ly connected and the status
LED s on the front panel are working properly.
If running Windows 98, check the computer’s TCP/IP settings. Select Start, Run,
then enter
winipcfg
in the “Open” text box. Press Enter on the keyboard. The computer should have
an
IP address in the default range ( 192.168.1.2 through 198.168.1.254 ).
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
Verify the Router’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
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