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Brother DZ820E User Manual

Page 78

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76

APPENDIX

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Stitches are

skipped.

The upper thread was not
threaded correctly.

Correct the upper threading.

page 30

The needle is bent or blunt.

Replace the needle.

page 35

The needle is incorrectly installed. Correctly install the needle.

page 36

Dust has accumulated under the
needle plate or in the bobbin case.

Remove the needle plate cover and
clean the race.

page 70

A high-pitched

noise is made

while

embroidering.

Dust has accumulated in the
bobbin case.

Clean the race.

page 70

The upper thread was not
threaded correctly.

Correct the upper threading.

page 30

The bobbin case is scratched, or
has a burr on it.

Replace the bobbin case. Contact
your retailer or the nearest authorized
service center.

A bobbin designed specifically for
this machine is not used.

Incorrect bobbins will not work
properly. Only use a bobbin
designed specifically for this
machine.

page 24

The thread does

not pass through

the eye of the

needle.

The needle has not been raised to
the correct position.

Press the needle position button.

page 32

The needle is incorrectly installed. Correctly install the needle.

page 36

The stitch is not

sewn correctly.

The thread tension is incorrect.

Adjust the tension of the upper
thread.

page 64

The thread is tangled, for example,
in the bobbin case.

Remove the tangle thread. If the
thread is tangled in the bobbin case,
clean the race.

page 70

The lamps do not

come on.

The lamps are damaged.

Contact your retailer or the nearest
authorized service center.

The machine is not turned on.

Turn on the machine.

page 19

Nothing appears

on the LCD.

The brightness of the LCD is either
too light or too dark.

Adjust the brightness of the LCD.

page 81

Machine does not

operate when

button is pressed.

An animation is displayed on the
LCD.

Touch the LCD with your finger, and
the animation will disappear.

page 20

Embroidery unit

does not move.

No pattern selected.

Select a pattern.

page 49

The embroidery unit is not set up
correctly.

Set up the embroidery unit correctly.

page 15

Embroidering

continues

although the

bobbin thread

ran out.

Dust has collected on the bobbin
thread sensor.

Remove any dust from the bobbin
thread sensor.

page 70

Symptom

Probable Cause

Remedy

Reference