Thermo Fisher Scientific Precision pH/mV Simulator - Manual (Page 14)

Instruction Manual pH Simulator
11
7 Warranty
This simulator is supplied with a one-year warranty against significant deviations in
material and workmanship.
If repair or adjustment is necessary and has not been the result of abuse or misuse
within the designated period, please return – freight pre-paid – and correction will be
made without charge. Eutech Instruments/ Oakton Instruments will determine if the
product problem is due to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
• Improper or inadequate maintenance by customer
• Unauthorized modification or misuse
• Operation outside of the environment specifications of the products
8 Return of Items
Authorization must be obtained from our Customer Service Department or authorized
distributor before returning items for any reason. A “Return Goods Authorization” (RGA)
form is available through our Authorized Distributor. Please include data regarding the
reason the items are to be returned. For your protection, items must be carefully packed
to prevent damage in shipment and insured against possible damage or loss. Eutech
Instruments/ Oakton Instruments will not be responsible for damage resulting from
careless or insufficient packing. A restocking charge will be made on all unauthorized
returns.
NOTE:
Eutech Instruments Pte Ltd/ Oakton Instruments reserve the right to make
improvements in design, construction, and appearance of products without notice.