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Troubleshooting – Thermo Fisher Scientific Eutech pH 5/6 Plus & Ion 6 Plus (New version R1.1, SN >797406) User Manual

Page 18

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Instruction Manual

pH 5+, pH 6+, Ion 6+

5. TROUBLESHOOTING

Problem Cause

Solution

No display

Batteries absent or
installed incorrectly

Insert batteries using correct polarity

LO

Low battery

Replace batteries.

- - - ” on
display

Ion 6+ requires calibration

Perform either 2 or 3 point ion calibration

Unstable
reading

a) Dry electrode

b) Dirty electrode

c) Temperature changing

a) Hydrate / soak pH electrode

b) Clean electrode

c) Allow time for electrodes and solution to stabilize

Not able to
calibrate

a) Display freezes

b) Faulty electrode

c) Inaccurate buffer

a) Release reading by pressing

.

b) Replace electrode.

c) Use fresh buffer solutions



mV out of range

Check the probe/ solution



Buffer value is out of
tolerance

Use new calibration solution & recalibrate. Ensure
correct pH buffer group was selected.



Ion calibration exited after
1 point calibration

Perform at least 2 point ion calibration before
exiting. (Ion 6+)



ISE slope not within the
specified tolerance

Re-calibrate. Check Ion Selective Electrode & refer
to ISE manual (Ion 6+)



Ion calibration points are
not 1 decade apart

Perform calibration with consecutive values. For
example, use 1, 10, & 100 , not 1 & 100 (Ion 6+)



Upon exit of calibration
mode, a 1-point
calibration was attempted
with a pH buffer other
than 7.00 or 6.86.

Repeat pH calibration using one or more points
which include either 7.00 (USA) or 6.86 (NIST)
standards.



Over range: reading
exceeds maximum value



Under range: reading
exceeds minimum value

Ensure that the value being measured is within the
range of the selected mode. Confirm that
electrode(s) are connected and working properly.

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