KROHNE BM 500 EN - Manual (Page 18)

6
SERVICE
18
BM 500
www.krohne.com 12/2013 - 4003176301 - MA BM 500 R02 en
6.1 Availability of services
The manufacturer offers a range of services to support the customer after expiration of the
warranty. These include repair, maintenance, technical support and training.
6.2 Spare parts
This device contains no replaceable parts. In case of malfunction the device must be returned to
the manufacturer. Refer also to chapter "Returning the device to the manufacturer".
6.3 Returning the device to the manufacturer
6.3.1 General information
This device has been carefully manufactured and tested. If installed and operated in accordance
with these operating instructions, it will rarely present any problems.
INFORMATION!
For more precise information, please contact your local sales office.
Designation Type
Housing cover KMD.006.090.000
Cable gland M16 KVV.M16.010.008
Connector insert M12 KVV.100.004.000
Connector part 4-pin KVK.046.210.018
CAUTION!
Should you nevertheless need to return a device for inspection or repair, please pay strict
attention to the following points:
• Due to statutory regulations on environmental protection and safeguarding the health and
safety of our personnel, manufacturer may only handle, test and repair returned devices that
have been in contact with products without risk to personnel and environment.
• This means that the manufacturer can only service this device if it is accompanied by the
following certificate (see next section) confirming that the device is safe to handle.
CAUTION!
If the device has been operated with toxic, caustic, flammable or water-endangering products,
you are kindly requested:
• to check and ensure, if necessary by rinsing or neutralising, that all cavities are free from
such dangerous substances,
• to enclose a certificate with the device confirming that is safe to handle and stating the
product used.