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Operation, 3 fault diagnosis and corrective action – KROHNE BM 500 EN User Manual

Page 17

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OPERATION

5

17

BM 500

www.krohne.com

12/2013 - 4003176301 - MA BM 500 R02 en

5.3 Fault diagnosis and corrective action

INFORMATION!

In the event of a fault or malfunction, please go through the various possible faults listed in
the table.

Please do not attempt to take the device apart.

There are no parts requiring maintenance.

Fault

Cause

Action / elimination

LED status display not "on"

Supply voltage < 18 V

Measure voltage at pin 1, 2.

Supply voltage has false polarity

Note: The level meter is polarity

protected. No damage to the

electronics will occur when the

wiring was accidently reversed.

Reverse terminals 1, 2.

Current output < 4 mA

Sensor "dry"

OK

Conductivity too low

4 mA adjustment

No connection to metal

Check connection to frame /

thread

Measured value incorrect

Adjustment faulty

Adjust 4 and 20 mA settings or

factory reset

Poor connection to frame

Check connection to frame /

thread