Service, Service 5.1 spare parts availability, 2 availability of services – KROHNE OPTIGAS 4010 C EN User Manual
Page 13: 3 fault finding
SERVICE
5
13
OPTIGAS 4010C
www.krohne.com
07/2014 - 4002962702 - MA OPTIGAS R02 en
Service
5.1 Spare parts availability
The manufacturer adheres to the basic principle that functionally adequate spare parts for each
device or each important accessory part will be kept available for a period of 3 years after
delivery of the last production run for the device.
This regulation only applies to spare parts which are subject to wear and tear under normal
operating conditions.
5.2 Availability of services
The manufacturer offers a range of services to support the customer after expiration of the
warranty. These include repair, maintenance, technical support and training.
5.3 Fault finding
The status of the meter and possible problems, can be checked using the diagnostic functions
available in the Toolbox software supplied with the meter, or Modbus RS485 communication.
There are no serviceable components in the meter. If the Toolbox diagnostics show a fault, the
meter should be replaced.
The following diagnostic functions are available (please refer to the relevant converter Handbook
for register values):
Temperature:
Temperature:
Temperature:
Temperature:
This displays the temperature in either °C or °F. The temperature shown should be stable and
the same as the actual process temperature.
Frequency:
Frequency:
Frequency:
Frequency:
This displays the vibration frequency of the measuring tubes and should be stable to the first
decimal point. For example, the display might show 230.1xxx Hz. Variations in the first digit after
the decimal point indicates a fluctuation in gas density. This fluctuation can be caused by
changes in pressure / temperature or moisture in the gas.
Drive energy:
Drive energy:
Drive energy:
Drive energy:
The typical value of the drive energy for gas with no moisture content is: 1...5%.
Sensor A and B:
Sensor A and B:
Sensor A and B:
Sensor A and B:
The display should show values for sensors A and B of 80% and should be within 2% of each
other.
INFORMATION!
For more precise information, please contact your local sales office.
MA_OPTIGAS_4010C_en_140722_4002962702_R02.book Page 13 Tuesday, July 22, 2014 4:30 PM