KROHNE BATCHFLUX 5500 C EN - Manual (Page 19)

SERVICE
5
19
BATCHFLUX 5500 C
www.krohne.com 05/2014 - 4000827703 - HB BATCHFLUX 5500 R03 en
5.1 Spare parts availability
The manufacturer adheres to the basic principle that functionally adequate spare parts for each
device or each important accessory part will be kept available for a period of 3 years after
delivery of the last production run for the device.
This regulation only applies to spare parts which are subject to wear and tear under normal
operating conditions.
5.2 Availability of services
The manufacturer offers a range of services to support the customer after expiration of the
warranty. These include repair, maintenance, technical support and training.
5.3 Returning the device to the manufacturer
5.3.1 General information
This device has been carefully manufactured and tested. If installed and operated in accordance
with these operating instructions, it will rarely present any problems.
INFORMATION!
For more precise information, please contact your local sales office.
CAUTION!
Should you nevertheless need to return a device for inspection or repair, please pay strict
attention to the following points:
• Due to statutory regulations on environmental protection and safeguarding the health and
safety of our personnel, manufacturer may only handle, test and repair returned devices that
have been in contact with products without risk to personnel and environment.
• This means that the manufacturer can only service this device if it is accompanied by the
following certificate (see next section) confirming that the device is safe to handle.
CAUTION!
If the device has been operated with toxic, caustic, flammable or water-endangering products,
you are kindly requested:
• to check and ensure, if necessary by rinsing or neutralising, that all cavities are free from
such dangerous substances,
• to enclose a certificate with the device confirming that is safe to handle and stating the
product used.