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Attendant features, Answering calls – AT&T System 25 User Manual

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Attendant Features

Answering Calls

You can receive only one call at a time on your console; calls are
held in a queue at the System 25 until you (or the other

attendant) can handle them. Your console receives incoming

calls only when you have no active calls, and at least one loop is
idle.

You answer all incoming calls at one of the

LOOP

buttons on

the upper left of the console. (The system automatically selects

LOOP

buttons in a rotating sequence for receiving calls.)

When an incoming call rings, the green light next to the

appropriate

LOOP

blinks.

Answering a Call

1

2

Lift the handset.

Speak with the caller.

Display

The display shows different information, depending on the type
of incoming calls received.

If an outside call has arrived at your console, and three calls are
waiting in the attendant queue, your display shows:

OUTSIDE 3

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