Jenway 6305 User Manual
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SECTION 9 – Troubleshooting
9.1 ERROR CODES
Refer to the table below to diagnose error codes. If you require further assistance contact Jenway
Help (refer to section 9.2).
Error Code
Error Name
Issue
Err 1
Dark cal error
This error occurs when the 6305 closes the shutter to block
light entering the sample chamber. If the detector output
does not fall to a level normally associated with a dark cal
then this error is indicated. The most likely cause is that the
sample chamber lid is not closed.
Err 2
Light cal error
This error indicates that there is insufficient light to calibrate
to 100%. The most likely cause is that the light at the
selected wavelength is being absorbed by a sample in the
sample chamber.
This error can also be caused if the lamp has failed.
Err 3
Concentration
calibration error
The calculated factor is outside the instrument range.
Recalibrate the instrument using a standard of lower
concentration.
Err 5
Lamp Failure
The instrument is unable to detect a peak signal for
wavelength calibration. Possible causes of this error are that
the lamp has failed or that a sample has been left in the
sample chamber during start-up.
Err 6
Power on self-test
error
Detector signal with the lamp off exceeds the preset
threshold. Possible cause is that the sample chamber lid is
not closed.
Err 7
Power on self-test
error
The instrument is unable to detect the monochromator
reference position sensor. Please contact Bibby Scientific
service or your local distributor.
9.2
TECHNICAL SUPPORT
Jenway have a dedicated Technical Support team made up of experienced scientists who are on
hand to help with any applications advice and questions you may have about our products
and
how to use them. If you require any technical or application assistance please contact the team
at:
E-mail:
Phone: +44 (0)1785 810433