Avaya one-X 1603 - Manual (Page 21)

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The numeric keys can also be used to enter letters and characters, e.g. for names in
the personal phone book. The letters are printed on the numeric keys. Your
telephone automatically switches to entry of letters and numbers when this is
necessary.
Example: You want to enter the name "Böhm":
Press number key "2" twice: B
Press number key "6" six times: ö
Press number key "4" twice: h
Press number key "6" once: m
Deleting letters
The "Bksp" key deletes the character to the left of the marker.
Switching between upper case and lower case letters
Press the "#" key to switch between upper case and lower case letters.
Entering special characters
Not all possible symbols appear on the numeric keys. All the keys provide additional
characters to the ones printed on them.
Entering text