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Elitegroup G610 User Manual

Page 101

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93

Contacting Your Dealer

If you still have a problem after reading the preceding sections, the next
step is to contact your dealer. Your dealer can determine if the problem is
something that requires the computer to be taken to the shop. Before you
call your dealer, however, prepare the following information:

How is your computer configured? Your dealer needs to
know what peripheral devices you are using.

What messages, if any, are on the screen?

What software were you running at the time?

What have you done already to try to solve the problem? If
you have overlooked a step, your dealer may be able to
solve the problem over the phone.