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Remote administration, Remote assistance – Apple Remote Desktop 3 User Manual

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Technology Overview
Apple Remote Desktop 3

Remote Administration

Manage systems remotely

• Sleep and wake one or more Mac OS X systems

• Restart and shut down one or more Mac OS X systems; perform restart and shutdown

immediately or allow users to save work

• Power on one or more Mac OS X systems that feature Lights Out Management

• Open files and applications on one or more Mac OS X systems

• Empty Trash for all users on one or more Mac OS X systems

• Log out current user for one or more Mac OS X systems

• Upgrade Apple Remote Desktop Client software on a group of Mac OS X computers

running earlier versions of Apple Remote Desktop Client software (v1.2 or later)

Send UNIX commands to a group of Mac OS X systems

• Execute commands as the current user or a specified user

• Set Network, Energy Saver, and Date & Time system preferences using

command-line tools

• Use any of more than 30 sample UNIX scripts in Task Template menu; add your

own scripts

Set startup disk

• Set startup disk to local disk or partition, or select from a list of NetBoot or Network

Install images

• Start up multiple computers remotely

• Optionally restart computers after setting new startup disk

Rename Mac OS X computers

• Append a unique number for each computer when multiple computers are selected

Change Apple Remote Desktop Client settings

• Change the Apple Remote Desktop Client settings for one or more Mac OS X systems

• Save as a package to apply to Mac OS X systems at a later date

Remote Assistance

Observe and control screens of remote Mac computers

• Support for VNC-enabled computers, including Windows and Linux systems

• Drag and drop a file from one remote computer to another

• Use Remote Copy and Paste to quickly transfer text or images

• Adjust color depth to one of four modes: black and white, grayscale, thousands

of colors, millions of colors

• Scale screens to fit in current window when viewing larger screens

• Use Curtain Mode to block a user’s view while configuring sensitive information

• Take complete control or share mouse and keyboard with remote user

• Toggle between full-screen mode and fit-in-window mode

• Take screen shots