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Troubleshooting guide – Sterling QVES User Manual

Page 26

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26

Troubleshooting Guide

SYMPTOMS

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

6. Replace gas valve.
7. Check thermostat and replace if
defective.
8. Be sure 115 volts is supplied to the

transformer primary, then check for

24 volts at secondary terminal

before

replacing.

9. Check and tighten all wiring connec-

tions per diagrams.

10. Replace, if necessary. Also see W, X

&

Y

symptoms.

1. Refer to "Installation, Venting".
1. Relocate thermostat away from drafts.
2. Replace

thermostat.

3. Check wiring per diagrams.

4. Check operation at valve. Look for

short (such as staples piercing

thermostat wiring), and correct.

5. Replace gas valve.
6. Refer to "Operation".
1. Tighten all electrical connections.

2. Adjust thermostat heat anticipator for

longer cycles. Refer to "Operation".

3. Check for proper air supply across
heat

exchanger.

4. Relocate thermostat. (Do not mount

thermostat on unit).

5. Eliminate drafts. Refer to Installation.
6. Replace

ignitor.

7. Check for proper air supply across
heat

exchanger.

8. Jumper limit switch terminals 1 and 2.

If burner operates normally, replace

switch.
1. Replace or tighten.
2. Clean power venter wheel.
3. Realign power venter wheel.
4. Oil bearings on power venter motor.

(Refer to label on motor).

1. Open all manual gas valves.
2. Increase size of pilot fl ame. Refer to
"Operation".

3. Purge air from gas supply.
4. Follow lighting instruction label

adjacent to gas valve.

5. Remove pilot orifi ce. Clean with

compressed air or solvent. (Do not

ream).
6. Refer to "Operation".

6. Defective gas valve.
7. Defective

thermostat

8. Defective

transformer.

9. Loose wiring.

10. Defective ignition control.

1. Improper venting.

1. Poor thermostat location.

2. Defective

thermostat

3. Improper thermostat or transformer

wiring at gas valve.

4. Short

circuit.

5. Defective or sticking gas valve.
6. Excessive gas supply pressure.

1. Loose electrical connections at gas

valve or thermostat.

2. Excessive thermostat heat anticipator.

3. Unit cycling on high limit.

4. Poor thermostat location.

5. Draft on Pilot.
6. Defective ignitor control (if applicable).
7. Unit cycling on high limit.

8. Defective high limit switch.

1. Power venter wheel loose.

2. Power venter wheel dirty.
3. Power venter wheel rubbing housing.
4. Bearings are dry.

1. Main gas off.

2. Pilot adjustment screw turned too low

on combination/automatic main gas

valve.
3. Air in gas line.
4. Incorrect lighting procedure.

5. Dirt in pilot orifi ce.

6. Extremely high or low gas pressure.

H. Failure to ignite. continued

J. Condensation of water vapor.
K. Burner won't turn off.

L. Rapid burner cycling.

M. Noisy power venter.

N. Pilot will not light or will not
stay

lit.

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