Watlow NAFEM Gateway - Manual (Page 51)

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How to Reach Us
Technical Assistance
If you encounter a problem with your NAFEM Gateway, review all of your wiring and configuration
information to verify that your selections are consistent with your application. If the problem persists after
checking the above, you can get technical assistance from your local Watlow representative, or by dialing
(507) 454-5300. An applications engineer will discuss your application with you.
Warranty
This product is warranted free from defects in material and workmanship for 24 months after delivery to
the first purchaser for use, providing that the units have not been misapplied. Since Watlow has no
control over their use, and sometimes misuse, we cannot guarantee against failure. Watlow’s obligations
hereunder, at Watlow’s option, are limited to replacement, repair or refund of purchase price, and parts
that upon examination prove to be defective within the warranty period specified. This warranty does not
apply to damage resulting from transportation, alteration, misuse or abuse.
Returns
•
Call or fax Customer Service for a Return Material Authorization (RMA) number before returning any
product.
•
Put the RMA number on the shipping label, and provide a written description of the problem.
•
A restocking charge of 20% of the net price is charged for all standard units returned to stock.
Your Feedback
Your comments or suggestions on this manual are welcome, please send them to: Technical Writer,
Watlow Winona, 1241 Bundy Blvd., P.O. Box 5580, Winona, MN 55987-5580, Phone: (507) 454-5300,
Fax: (507) 452-4507. Watlow Winona, Inc., ©, copyrights the NAFEM Gateway User’s Manual February
2002, with all rights reserved. (2212)