Ramsey Winch PATRIOT 15000 W/THERMAL PROTECTION - Manual (Page 7)

7
Ramsey Electric Winches Trouble Shooting Guide
Note: The winch may make more noise when running in the ‘out’ direction under load. This noise should
decrease with use and is not detrimental to the winch operation.
CONDITIONS POSSIBLE CAUSE CORRECTION
MOTOR RUNS IN ONLY ONE
DIRECTION Defective solenoid or stuck solenoid. Jar each solenoid to free contacts.
Check each solenoid by applying 24
volts to coil terminal (it should make an
audible click when energized).
Defective remote control switch Disengage winch clutch, remove
remote control switch plug from the
socket and jump pins at 8 and 4
o’clock. Motor should run.
Jump pins at 8 and 10 o’clock. Motor
should run.
Motor overheating. Thermal cutoff
prevents operation in the IN direction
(motor runs in OUT direction). Wait until motor cools before trying to
operate winch.
MOTOR RUNS EXTREMELY HOT Long period of operation Cooling-off periods are essential to
prevent overheating.
Insufficient battery Check battery terminal voltage under
load. If 20 volts or less, replace or
parallel another battery to it.
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER OR WITH
LOW LINE SPEED Bad connection Check battery cable for corrosion;
clean and grease
Insufficient charging system Replace with larger capacity charging
system.
MOTOR RUNS, BUT DRUM DOES
NOT TURN Clutch not engaged If clutch engaged but symptoms still
exist, it will be necessary to
disassemble winch to determine cause
and repair.
MOTOR WILL NOT OPERATE Thermal cutoff on motor has engaged.
Motor will not run in the IN direction,
but will run in the OUT direction. Wait until motor cools before trying to
operate winch.
Defective solenoid or stuck solenoid Jar solenoid to free contacts. Check
solenoid by applying 24 volts to coil
terminal (it should make an audible
click when energized).
Defective remote control switch Disengage winch clutch, remove
remote control switch plug from the
socket and jump pins at 8 and 4
o’clock. Motor should run.
Jump pins at 8 and 10 o’clock. Motor
should run.
Defective motor If solenoids operate, check for voltage
at armature post; replace motor.
Loose connections. Tighten connections on bottom side of
hood and on motor.
MOTOR WATER DAMAGED Submerged in water or water from high
pressure car wash Allow to drain and dry thoroughly, then
run motor without a load in short bursts
to dry windings.