IEI Integration DM_Series v2.05 - Manual (Page 127)

DM Series Monitor
Page 113
Solution : Install SmartOSD.exe as the administrator authority
Figure C-11: Install as Administrator
C.5.3 Model Failure
The Model Fail error message shown below appears.
Figure C-12: Firmware Incompatibility
Solution : SmartOSD only supports firmware version 2.0 and following versions.