HTP EVC115 - Manual (Page 27)

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LP-379 REV. 3.25.14
Everlast Stainless Steel Electric Water Heater
Commercial Limited Warranty
HTP warrants each commercial stainless steel electric water heater to be free from defects in materials and workmanship according to the following
terms, conditions, and time periods. The number of replacement water heaters is limited to one (1) per original unit purchased. Replacement parts will be
warranted for 90 days. UNLESS OTHERWISE NOTED THESE WARRANTIES COMMENCE ON THE DATE OF INSTALLATION. This limited warranty
is only available to the original owner of the water heater, and is non-transferable.
Extended Limited Warranty (One (1) year – Parts, Ten (10) years – Tank)
Extended Limited Warranty coverage shall apply to commercial water heaters registered with HTP, Inc. online at htproducts.com within 90 days of the
installation date. See information provided on the following page of this document for registration details.
Standard Limited Warranty (One (1) year – Parts, Five (5) years – Tank)
Standard Limited Warranty coverage shall apply to commercial water heaters NOT registered with HTP, Inc. within 90 days of the installation date.
COVERAGE
A. During the first year after the original date of installation in the dwelling, HTP warrants that it will repair or replace, at its option, any defective or
malfunctioning component of the stainless steel electric water heater with a component of equivalent size and current model. Replacement components
will be warranted for ninety (90) days. It is expressly agreed between HTP and the original consumer purchaser that repair or replacement are the
exclusive remedies of the original consumer purchaser.
B. Should a defect or malfunction result in a leakage of water within the above-stated warranty periods due to defective material or workmanship,
malfunction, or failure to comply with the above warranty, HTP will replace the defective or malfunctioning water heater with a replacement of the nearest
comparable model available at the time of replacement. The number of replacement water heaters is limited to one (1) per original unit purchased.
C. If HTP is unable to repair or replace the water heater so as to conform to this warranty after a reasonable number of attempts, HTP will then provide,
at its option, a replacement unit. These remedies are the purchaser’s exclusive remedies for breach of warranty.
D. If government regulations, industry certification, or similar standards require the replacement water heater or part(s) to have features not found in the
defective water heater or part(s), the owner will be charged the difference in price represented by those required features. If the owner pays the price
difference for those required features and/or to upgrade the size and/or other features available on a new replacement water heater or part(s), the owner
will also receive a complete new limited warranty for that replacement water heater or part(s).
E. If at the time of a request for service the owner cannot provide a copy of the original sales receipt or the warranty registration, the warranty period for
the water heater shall then be deemed to have on the date of manufacture of the water heater and NOT the date of installation of the water heater, and
be covered by the unexpired portion of the Standard Limited Warranty detailed above.
F. This warranty extends only to water heaters utilized in heating applications that have been properly installed by qualified professionals based upon the
manufacturer’s installation instructions.
OWNER RESPONSIBILITIES
To avoid the exclusion list in this warranty, the owner or installer must:
1. Have a vacuum relief valve and temperature and pressure relief valve bearing the listing marks of the American Society of Mechanical Engineers
(ASME) installed with the water heater assembly in accordance with federal, state, and local codes.
2. Operate the water heater assembly at water pressures not exceeding the working pressure shown on the rating plate.
3. Keep the water heater free of damaging scale deposits.
4. Use the water heater in an open system, or in a closed system with a properly sized and installed thermal expansion tank.
5. Make provisions so if the water heater or any component part or connection thereto should leak, the resulting flow of water will not cause damage to
the area in which it is installed.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer or online retailer.
2. Any water heater not installed by a qualified heating installer/service technician.
3. Service trips to teach you how to install, use, maintain, or to bring the water heater installation into compliance with local building codes and
regulations.
4. Failure to locate the water heater in an area where leakage of the tank or water line connections and the combination temperature and relief valve will
not result in damage to the area adjacent to the water heater or lower floors of the structure.
5. Any failed components of the heat system not manufactured by HTP as part of the water heater.
6. Water heaters repaired or altered without the prior written approval of HTP.
7. Damages, malfunctions, or failures resulting from failure to install the water heater in accordance with applicable building codes/ordinances or good
plumbing and electrical trade practices.
8. Damages, malfunctions, or failures resulting from improper installation, failure to operate the water heater at pressures not exceeding the working
pressure shown on the rating plate, or failure to operate and maintain the water heater in accordance with the manufacturer’s provided instructions.
9. Damages, malfunctions, or failures caused by operating the water heater with modified, altered, or unapproved parts.
10. Failure to operate the water heater in an open system, or in a closed system with a properly sized and installed thermal expansion tank.
11. Failure or performance problems caused by improper sizing of the water heater, expansion device, or piping.
12. Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
13. Failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere.
Advanced Heating and Hot Water Systems
P.O. Box 429 ∙ 120 Braley Road ∙ East Freetown, MA 02717 ∙ 508-763-8071∙ Fax: 508-763-3769