Limited warranty, Contacting customer service – Sonnet Technologies Tempo SATA Edge ExpressCard_34 User Manual
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Software Installation Steps for Windows Users
Before using the Tempo SATA edge ExpressCard/34 card with your
computer, you must install driver software; this procedure requires
an active Internet connection.
1. Start Windows, and then insert the Tempo card into your
computer’s ExpressCard slot; a Found New Hardware window will
appear.
2. Select the “Locate and install driver software (recommended)”
option. Depending on the version of Windows your computer
is running and its configuration, a User Account Control (UAC)
window may appear; click Continue.
3. Windows will automatically download and install the driver;
this may take several minutes. While the drivers are installed, a
progress bar will appear.
4. When the next window appears, click Close; you may now use
the Tempo card with your system.
Tempo SATA edge ExpressCard/34 Usage - Windows Users
Listed here is some general information about using the Tempo card:
• Before inserting the Tempo card, connect the SATA data cable to it.
This will help to prevent the card from popping out accidentally;
ExpressCard/34 is a push-to-eject design.
• Before removing the Tempo card from the computer, or
disconnecting the cable from the Tempo card or attached
enclosure, move the cursor over the icons in the taskbar until
“Safely Remove Hardware” appears, click the icon, and then click
the “Safely remove Silicon Image SiI 3132 SATALink controller”
message. Once “Safe to Remove Hardware” appears, you may
remove the Tempo card.
• Windows identifies the Tempo SATA edge ExpressCard/34 as a
SCSI controller and drives connected to it as SCSI disks, regardless
of their actual interface; this is normal and is a function of the
driver implementation.
Formatting Drives Connected to the Tempo Card
Tempo SATA edge ExpressCard/34 supports one direct-connect drive,
or up to five drives in an enclosure with either a port multiplier or a
hardware RAID controller. If you intend to format drives connected
to the Tempo card using Windows drive formatting tools, you may
locate the information by using “format volume” as a search term in
Windows Help.
Tempo SATA edge ExpressCard/34 Usage - Mac OS X Users
Listed here is some general information about using the Tempo card
with your MacBook Pro; if you are using Windows, skip to panel 6:
• Before inserting the Tempo card, connect the SATA data cable to it.
This will help to prevent the card from popping out accidentally;
ExpressCard/34 is a push-to-eject design.
• Before removing the Tempo card from the computer, or
disconnecting the cable from the Tempo card or attached
enclosure, eject (unmount) any mounted drive or volume by
dragging its icon to the Eject icon in the Dock, or clicking its Eject
button in a Finder window; otherwise, data on the connected
drives may be corrupted. Once all drives are unmounted, click
the card’s icon in the menu bar and select Power Off Card from
the drop down menu; the Tempo card may be pushed in to be
ejected and removed.
• Drives connected to the Tempo SATA edge ExpressCard/34 will be
identified as SCSI drives, regardless of their actual interface; this is
normal and is a function of the driver implementation.
• When there are no drives mounted and the Tempo card is
plugged into your computer, you may turn it off by clicking on its
icon in the menu bar and selecting Power off Card from the drop-
down menu.
Formatting Drives Connected to the Tempo Card
Tempo SATA edge ExpressCard/34 supports one direct-connect drive,
or up to five drives in an enclosure with either a port multiplier or
a hardware RAID controller. Use Disk Utility (found in the Utilities
folder within the Applications folder) to set up connected drives for
use.
Limited Warranty
Sonnet Technologies, Inc. warrants that this product shall be free
from defects in materials and workmanship for a period of one
year following the original date of purchase. For complete warranty
information, go to www.sonnettech.com.
Contacting Customer Service
The Sonnet web site located at
www.sonnettech.com has the most
current support information and technical updates.
Before you call Sonnet Customer Service, please check our web site
for the latest updates and online support files, and check this user’s
guide for helpful information. When you call Sonnet Customer
Service, have the following information available so our customer
service staff can better assist you:
• Product name • Date and place of purchase • Computer model
If further assistance is needed, please contact us at:
Sonnet Customer Service:
Tel: 1-949-472-2772
(Monday–Friday, 7 a.m.–4 p.m. Pacific Time)
Fax: 1-949-457-6349
E-mail: [email protected]
Online Service Form: http://serviceform.sonnettech.com
Visit Our Web Site
For the most current product information and online support files,
visit the Sonnet web site at www.sonnettech.com. Remember to
register your product online at http://registration.sonnettech.com to
be informed of future upgrades and product releases.
©2010 Sonnet Technologies, Inc. All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, and Tempo
are trademarks of Sonnet Technologies, Inc. Mac, MacBook, and Mac OS are trademarks of Apple Inc., registered in the United States
and other countries. Other product names are trademarks of their respective owners. Product specifications subject to change
without notice. QS-TSATAII-E1P-E34-E-A-011510