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Combitouch error codes – Alto-Shaam COMBITOUCH 7.14ES User Manual

Page 48

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T R O U B L E S H O O T I N G

46

CombiTouch ERROR CODES

Error
Code

Error Call Out in Display

Description of Error

Possible Cause

E34

Steam Generator Drain
Pump Fault

Water level in steam
generator does not drop
during cleaning program

— Scale build up inside the steam generator

drain pump.

— Scale build up inside the steam generator affecting

water level probes.

— Generator drain pump is faulty.
— Connection issue at drain pump.
— No output to pump from relay board.

E36

Steam Temperature High

Oven cavity temperature is
too high when operating in
a steam mode or cleaning
program

— Water supply is shut off.
— Low water pressure.
— Wiring or connection issue.
— Water injection pipe obstructed.
— Water fl ow control valve plugged or defective.
— Dual solenoid valve Y-1 obstructed or defective.
— No output to solenoid valve form relay board.

E51

No Water In Boiler

Water inside steam generator

does not reach low water

level

— Water supply is shut off.
— Low water pressure.
— Generator drain cap missing or loose.
— Generator drain pump is not sealing.
— Generator drain pump elbow leaking.
— Faulty or scaled water level probe.
— Faulty or plugged dual solenoid valve assembly.
— Wiring or connection issue.
— No output to dual solenoid from relay board.

E53

Fan Motor High
Temperature

Fan motor too hot

— Exhaust hood is not operating properly.

— Check LED fl ashes on the Motor Control.

See Motor Control Error Code list.

— Connection Issue on Hall Effect sensor.

— Fan wheel is not operating.

— Hall sensor does not detect motor rotation.

E54

Fan Motor 2 High
Temperature

20•20 lower fan motor too hot

— Exhaust hood is not operating properly.

— Check LED fl ashes on the Motor Control.

See Motor Control Error Code list.

— Connection Issue on Hall Effect sensor.

— Fan wheel is not operating.

— Hall sensor does not detect motor rotation.

E55

Vent Not Open

Browning valve does not open

— Alignment issue between motor cam and vent

motor safety switch (micro switch).

— Fault vent valve (motor).
— Fault vent valve safety switch (micro switch).
— Wiring or connection problem.

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