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Combitouch error codes – Alto-Shaam COMBITOUCH 7.14ES User Manual

Page 47

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T R O U B L E S H O O T I N G

45

CombiTouch ERROR CODES

Error
Code

Error Call Out in Display

Description of Error

Possible Cause

E13

Boiler Temperature High

Boiler temperature overheats

— Scale build up inside steam generator.

— Scale build up on water level probe.

— B4 Probe connection problem.

— B4 probe faulty.

E15

Condensor Temperature High Excess condensor

temperature

— Untreated water supply line is shut off.

— Untreated water supply line is connected to

warm water.

— B3 probe connection problem.

— B3 probe is faulty.

— Single solenoid valve Y2 obstructed or faulty.

— Wiring or connection problem.

— Relay board, high voltage is not operating.

E20

HACCP Only - B11 Core

Temperature Probe Single

Point Fault

Error E20 is not shown in display.

Instead a probe sign with “?” is

shown as popup window. In case

the customer cooks in time mode

during fi rst step and during second

step switches to probe mode but has

no probe in place, the error E20 will

be shown in the error code list and

HACCP list.

Single point core temperature
probe defect or disconnected.

— Clean Probe Receptacle Pins with sand paper.

— B11 Single Point Core Temperature probe with

quick connect, defective.

— B11 Single Point Core Temperature probe wires

with quick connect, disconnected.

— B11 Single Point Core Temperature probe

receptacle, defective.

— B11 Single Point Core Temperature probe

receptacle wires disconnected.

E21

N6 Cavity Probe Fault

Cavity temperature probe
defect or disconnected

— N6 Oven Cavity Temperature probe defective.

— N6 Oven Cavity Temperature connection problem.

E22

B10 Core Temperature Probe
Multipoint Fault

Multipoint core temperature
probe defect or disconnected

— B10 Multipoint Core Temperature probe defective.

— B10 Multipoint Core Temperature probe connection

problem.

E23

B4 Boiler Probe Fault

Boiler temperature probe
defect or disconnected

— B4 Boiler temperature probe defective.

— B4 probe wires connection problem.

E24

B5 Bypass Probe Fault

Bypass steam temperature
probe defect or disconnected

— B5 Bypass steam temperature probe defective.

— B5 Bypass steam temperature connection problem.

E25

B3 Condensor Probe Fault

Condensor water
temperature probe defect or
disconnected

— B3 Condensor temperature probe defective.

— B3 Condensor probe connection problem.

E26

N8 Boiler Safety
Temperature Probe Fault

Steam generator heating
element protection probe
defect or disconnected

— N8 Boiler temperature probe defective.

— N8 probe connection problem.

E27

Boiler Element
Temperature High

Excess steam generator
safety probe

— Scale build up inside steam generator.

— Scale build up on water level probe.

— Water level probe connection failure.

— N8 boiler temperature probe defective.

— N8 probe connection problem.

— Steam element contactor(s) stuck closed.

— Wiring or connection problem.

(Continued on next page)

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