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Appendix b - how to get assistance – Impulse 1105 User Manual

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Appendix B - How To Get Assistance

Sealevel Systems DIN485+I Page

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Appendix B - How To Get Assistance

Please refer to Troubleshooting Guide prior to calling Technical Support.

1. Begin by reading through the Trouble Shooting Guide in Appendix A. If assistance is still needed

please see below.

2. When calling for technical assistance, please have your user manual and current adapter settings. If

possible, please have the adapter installed in a computer ready to run diagnostics.

3. Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many common

questions. This section can be found at

http://www.sealevel.com/faq.asp

.

4. Sealevel Systems maintains a web page on the Internet. Our home page address is

www.sealevel.com

.

The latest software updates, and newest manuals are available via our web site.

5. Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. eastern time. Technical

support can be reached at (864) 843-4343.


Return Authorization Must Be Obtained From Sealevel Systems Before Returned Merchandise Will Be
Accepted. Authorization Can Be Obtained By Calling Sealevel Systems And Requesting A Return
Merchandise Authorization (RMA) Number.