2 troubleshooting during calibration, 2 troubleshooting during calibration on – Hach-Lange NH4D sc Ammonium Sensor User Manual
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Troubleshooting
6.3.2 Troubleshooting during calibration
Symptom
Possible cause
Corrective actions
SENSOR CODE
Sensor code entered incorrectly
Using the certificate, check whether the 
sensor code was entered correctly. If not 
havin
g
the certificate, carry out "Factory
Calibration" (Factory cal).
CALIBRATING
Data transfer from software 1.3x has failed
Carry out a completely new calibration: a) 
sensor code or factory calibration, b) suitable 
matrix correction
AMMONIUM
OFFSET
Error in the last ammonium calibration, sensor 
cartridge too old, contaminated, faulty 
Repeat the calibration.
Use the previous calibration.
Clean or replace the sensor cartridge.
SLOPE
Error in the last ammonium calibration, sensor 
cartridge too old, contaminated, faulty 
Repeat the calibration.
Use the previous calibration.
Clean or replace the sensor cartridge.
POTASSIUM
OFFSET
Error in the last potassium calibration, sensor 
cartridge too old, contaminated, faulty 
Repeat the calibration.
Use the previous calibration.
Clean or replace the sensor cartridge.
SLOPE
Error in the last potassium calibration, sensor 
cartridge too old, contaminated, faulty 
Repeat the calibration.
Use the previous calibration.
Clean or replace the sensor cartridge.
