3 troubleshooting, 1 troubleshooting during operation, 1 troubleshooting during operation on – Hach-Lange NH4D sc Ammonium Sensor User Manual
Page 34: Troubleshooting

34
Troubleshooting
6.3 Troubleshooting
6.3.1 Troubleshooting during operation
Symptom
Possible cause
Corrective actions
Incorrect measurement
values
Calibration too old; calibration was not suitable for
the particular case; big change in the waste water
matrix
Carry out suitable calibration
Strongly fluctuating pH values above pH 8,
see
.
Carry out external pH compensation. Contact
our service department.
Strongly contaminated membranes and/or
reference electrode
Clean the sensor cartridge using a brush
and/or rinse the sensor cartridge with clean
water (without cleaning agents), and wipe the
sensor cartridge carefully with a soft, clean
cloth.
Clean all components (membranes/reference
electrode/temperature sensor).
Install cleaning unit
Increase cleaning interval
Sensor membrane damaged
Check sensor installation/replace sensor
cartridge
Reference element damaged
Check sensor installation/replace sensor
cartridge
NH4 mV RANGE! (Ammonium mV value is out of
measuring range)
Replace sensor cartridge
K+ mV RANGE! (Potassium mV value is out of
measuring range)
Replace sensor cartridge
pHD RANGE! (pHD reference value is out of
range)
Replace sensor cartridge
TEMPERATURE (temperature value is out of
range)
Replace sensor cartridge/check waste water
temperature
CARTRIDGE OLD (cartridge more than 1 year
old)
Replace sensor cartridge
Dampness at the contacts of the sensor cartridge
Dry the contacts with a cloth, some paper or
hairdryer.
Check the opaque gasket for damage and
the correct position.
Screw the locking ring on.
Note: Use the cap of the storage container as
a tool/screwing aid for the locking ring
(
).