Clear-Com BAL-8 - Manual (Page 13)

WARRANTY
W - i
WARRANTY
Clear-Com guarantees this product to be free of manufacturing defects
in material and workmanship under normal use for a period of two
years from the date of purchase.
TECHNICAL SUPPORT
To ensure complete and timely support to its customers, Clear-Com
maintains Technical Service Centers (TSC) staffed by qualified
technical personnel. A Technical Service Center is staffed to respond
to all technical inquiries and to troubleshoot technical problems
regarding all products supplied by Clear-Com. A TSC is fully available
to Clear-Com’s customers during the full course of their warranty
period.
Instructions for reaching our Technical Service Centers are given
below.
For technical support from Europe, the Middle East, and Africa
Call: +49 40 66 88 40 40 Monday through Friday 09:00 – 17:00 (GMT)
+49 40 66 88 40 41 24hrs, any day (But you must have your PIN
number ready.)
Web site: www.clearcom.com
For technical support from the Americas and Asia
Call: +1 510 337 6600
Web site: www.clearcom.com
Email: [email protected]
FAX: +1 510 337 6699
EXCEPTIONS
This warranty does not include damage to a product resulting from
cause other than part defect and malfunction. The VGC warranty does
not cover any defect, malfunction, or failure caused beyond the control
of VGC, including unreasonable or negligent operation, abuse,
accident, failure to follow instructions in the manual, defective or
improperly associated equipment, attempts at modification and repair
not approved by Clear-Com, and shipping damage. Products with their
serial numbers removed or defaced are not covered by this warranty.
Clear-Com offers 24/7
customer support.
Return authorization
numbers are required
for all returns.
Both warranty and
non-warranty repairs
are available.