Simple troubleshooting – Neff C77V60N2 User Manual
Page 56
Neff
C77V60N2 | 03/2011
56 | English
Simple troubleshooting
Problem
Cause
Solution
Coffee is too “bitter”.
The grinding setting is too fine
or the pre-ground coffee is too
fine.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee.
Change the type of coffee.
Display shows
Error
Please contact hotline
.
The appliance has a fault.
Call the hotline (see rear
cover).
The water filter does not
stay in position in the water
tank.
The water filter is not
mounted correctly.
Firmly press the water filter
straight down into the tank
connection.
The coffee grounds are not
compact and are too wet.
The grinding setting is too
fine or too coarse, or not
enough ground coffee has
been used.
Adjust the grinding unit to a
coarser or finer setting, or
use 2 level measuring spoons
of ground coffee.
Display shows
Clean brewing unit
.
Brewing unit is soiled.
Clean brewing unit.
Too much pre-ground coffee
in the brewing unit.
Clean brewing unit.
(Pour in no more than 2 level
measuring spoons of ground
coffee).
The brewing unit’s mechanism
is stiff.
Remove the brewing unit and
treat with a special grease
intended for this purpose
(Order No. 311368), see
“Daily maintenance and
cleaning”.
Coffee or milk froth quality
varies considerably.
Build-up of limescale in the
appliance.
Descale the appliance with
two descaling tablets as de-
scribed in the instructions.
Water dripped onto the
inner floor of the appliance
when the drip tray was
removed.
Drip tray removed too early.
Wait a few seconds after the
last drink was dispensed be-
fore removing the drip tray.
If you are unable to solve the problem, do not try to find the fault yourself or dismantle the
appliance or repair it yourself. Call the hotline (see rear cover).