SM Pro Audio IN5E: USB Audio Interface and Stand alone Mixer - Manual (Page 11)

11 Warranty
9. WARRANTY
9.1 WARRANTY CARD &/OR WEBSITE REGISTRATION
To be protected by this warranty the purchaser of the product must complete an SM Pro Audio product
registration procedure.
Product registration is available via two methods:
- Complete and return the enclosed warranty card within 14 days of the date of purchase to SM Pro Audio
(see address below).
- Complete an online product registration form at the SM Pro Audio website. www.smproaudio.com
9.2 WARRANTY
- SM Pro Audio warrants the mechanical and electronic components of this product to be free of defects in
material and workmanship for a period of one (1) year from the original date of purchase.
SM Pro Audio will at its sole discretion either repair or replace the product if any defects occur that are not
caused by normal wear or inappropriate use within the warranty period.
- This warranty does not apply if the product has been damaged by negligence, non-authorized modifica-
tions, accident, abuse, misuse, misapplication, or as a result of unauthorized service other than performed
by that of SM Pro Audio’s service department.
- All freight charges incurred for transport of justified warranty claims are at the buyer's expense.
All other warranty claims other than those indicated above are excluded.
9.3 HOW TO REQUEST A RETURN AUTHORIZATION NUMBER
To obtain warranty service, the purchaser must call SM Pro Audio during normal business hours before
returning the product (Tel.: +61 3 9555 8081). An SM Pro Audio representative will discuss any issues
with you over the telephone and then issue a return authorization number if deemed appropriate.
Please ship original shipping cartons along with your return authorization number to the following
address:
SM Pro Audio
Service Department
Warehouse 25
Roberna Business Park
26-28 Roberna St
Moorabbin 3189
Melbourne, Victoria
Australia
Europe:
SM Pro Audio Europe / ttaudio GmbH
Alfred-Krupp-Str. 5
48291 Telgte
Germany