Xylem WL900 RADAR LEVEL TRANSMITTERS - Manual (Page 19)

Global Water
800-876-1172
• globalw.com
- 19 -
XI. Maintenance
a. The unit must be checked periodically. The suggested maintenance rate
depends on the installation area. Check batteries for correct voltage
periodically.
XII. Trouble Shooting
Issue: Radar Level Transmitter not operating correctly
Internal piping, deposits on the antenna, multiple reflections or reflections from
the wall can all interfere with the proper operation of the radar sensor.
a. Verify power source is supplying correct voltage.
b. Verify antenna is clean.
Other issues
c. Call us for tech support: 800-876-1172 or 979-690-5560 (many problems
can be solved over the phone). Fax: 979-690-0440 or E-mail:
[email protected] .
Be prepared to describe the problem you are experiencing including
specific details of the application and installation and any additional
pertinent information.
d. In the event that the equipment needs to be returned to the factory for any
reason, please call to obtain an RMA# (Return Material authorization). Do
not return items without an RMA# displayed on the outside of the package.
Clean and decontaminate the Radar Level Transmitter, if necessary.
Include a written statement describing the problems.
Send the package with shipping prepaid to our factory address. Insure
your shipment, as the warranty does not cover damage incurred during
transit.