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Troubleshooting, Troubleshooting tips, Error messages – Acer Aspire E1-521 User Manual

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before
calling a technician if a problem occurs. Solutions to more serious problems require
opening up the computer. Do not attempt to open the computer yourself; contact
your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error
message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error
messages" below. If the problem cannot be resolved, contact your dealer. See
"Requesting service" on page 51.

Error messages

If you receive an error message, note the message and take the corrective action.
The following table lists the error messages in alphabetical order together with the
recommended course of action.

Error messages

Corrective action

CMOS battery bad

Contact your dealer or an authorized service center.

CMOS checksum
error

Contact your dealer or an authorized service center.

Disk boot failure

Insert a system (bootable) disk, then press <Enter> to
reboot.

Equipment
configuration error

Press <F2> (during POST) to enter the BIOS utility,
then press Exit in the BIOS utility to reboot.

Hard disk 0 error

Contact your dealer or an authorized service center.

Hard disk 0 extended
type error

Contact your dealer or an authorized service center.

I/O parity error

Contact your dealer or an authorized service center.

Keyboard error or no
keyboard connected

Contact your dealer or an authorized service center.