beautypg.com

Troubleshooting – Xoro HRT 5000 User Manual

Page 78

background image

38

HRT 5000

Engl

ish

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

Tel.: +49 40 77 11 09 17

Internet: www.xoro.de/support.htm

Symptom Correction

No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures

Switch the player into the DVB-T mode.

No DVB-T reception in your region.

Realign the antenna. Please pay attention to the
direction of the antenna tower.

Please use an active indoor aerial or a roof antenna.

Retry the Auto Scan.

No power

Plug the power cord into the outlet tightly and turn on
the power.

Can not scan
programs

Adjust the antenna

Refer settings for searching

No picture / no
coloured pictures

Control the connection to the TV set.

Control the video output mode in the setup.

Remote control does
not work

Change the batteries.

Operate within normal range (max. 5 meters, 30 °)

The sensor is pointed to by bright light.

No sound

Cancel Mute

Increase volume

Pay attention to connection to TV set or amplifier.

Cancel Sleep timer

Audio / Subtitle without
function or can no
choose

Change audio track (press AUDIO button)

Change subtitle track (press SUBTITLE button)

Other audio track is not supported

Subtitles are not supported