Warranty information – Armasight NKGNINOX0111I11 NINOX GEN 1+ Night Vision Goggles User Manual
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6. WARRANTY INFORMATION
This product is guaranteed to be free from manufacturing defects in material and workmanship under normal use for
a period of two (2) years from the date of purchase. In the event that a defect covered by the below warranty occurs
during the applicable period stated above, Armasight, at its discretion, will either repair or replace the product; such
action on the part of Armasight shall be the full extent of Armasight’s liability, and the Customer’s sole and exclusive
reparation. This warranty does not cover a product if it has (a) been used in ways other than its normal and customary
manner; (b) subjected to misuse; (c) subjected to alterations, modifications or repairs by the Customer of by any party
other than Armasight without prior written consent of Armasight; (d) special order or “close-out” merchandise or
merchandise sold “as-is” by either Armasight or the Armasight dealer; or (e) merchandise that has been discontinued
by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of
Armasight. Armasight shall not be responsible for any defects or damage that in Armasight’s view are a result from the
mishandling, abuse, misuse, improper storage or improper operation of the device, including use in conjunction with
equipment that is electrically or mechanically incompatible with, or of inferior quality to, the product, as well as failure
to maintain the environmental conditions specified by the manufacturer. CUSTOMER IS HEREBY NOTIFIED THAT OP-
ERATION OF THE EQUIPMENT DURING DAYLIGHT HOURS OR UNDER ANY EXCESSIVE LIGHT CONDITIONS MAY PERMA-
NENTLY DAMAGE THE INTERNAL COMPONENTS OF THE UNIT AND SAID DAMAGE WILL NOT BE COVERED UNDER THIS
WARRANTY. This warranty is extended only to the original purchaser. Any breach of this warranty shall be enforced
unless the customer notifies Armasight at the address noted below within the applicable warranty period.
The customer understands and agrees that except for the foregoing warranty, no other warranties written or oral,
statutory, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose,
shall apply to the product. All such implied warranties are hereby and expressly disclaimed.
LIMITATION OF LIABILITY
Armasight will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages or liabilities arising
out of the use of this product. Operation and use of the product are the sole responsibility of the Customer. Armasight’s
sole undertaking is limited to providing the products and services outlined herein in accordance with the terms and
conditions of this Agreement. The provision of products sold and services performed by Armasight to the Customer
shall not be interpreted, construed, or regarded, either expressly or implied, as being for the benefit of or creating any
obligation toward any third party of legal entity outside Armasight and the Customer; Armasight’s obligations under
this Agreement extend solely to the Customer. Armasight’s liability hereunder for damages, regardless of the form or
action, shall not exceed the fees or other charges paid to Armasight by the customer or customer’s dealer. Armasight
shall not, in any event, be liable for special, indirect, incidental, or consequential damages, including, but not limited
to, lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase,
and whether or not such damages arise out of a breach of warranty, a breach of agreement, negligence, strict liability
or any other theory of liability.
PRODUCT WARRANTY REGISTRATION
In order to validate the warranty on your product, Armasight must receive a completed Product Warranty Registra-
tion Card for each unit, or the Customer can complete a warranty registration on our website, at www.armasight.com.
Please complete the included form and immediately mail it to our Service Center:
Armasight Inc.
815 Dubuque Avenue
South San Francisco
CA 94080
United States of America.
OBTAINING WARRANTY SERvICE
To obtain warranty service on your unit, the End-user (Customer) must notify the Armasight service department via
email. Send any requests to [email protected] to receive a Return Merchandise Authorization number (RMA).
When returning any device, please take in the product to your retailer, or send the product, postage paid and with a
copy of your sales receipt, to Armasight Corporation’s service center at the address listed above. All merchandise must
be fully insured with the correct postage; Armasight will not be responsible for improper postage or merchandise
that becomes lost or damaged during shipment. When sending product back, please clearly write the RMA# on the
outside of the shipping box. Please include a letter that indicates your RMA#, the Customer’s Name, a Return Address,
reason for the return, Contact information (valid telephone numbers and/or an e-mail address), and proof of purchase
that will help us to establish the valid start date of the warranty. Product merchandise returns that do not have an
RMA# listed may be refused, or a significant delay in processing may occur. Estimated Warranty service time is 10-20
business days. The End-user/ Customer is responsible for postage to Armasight for warranty service. Armasight will
cover return postage/ shipping after warranty repair to the End-user/ Customer only if the product is covered by the
aforementioned warranty. Armasight will return the product after warranty service by domestic UPS Ground service
and/ or domestic mail. Should any other requested, required or international shipping methods be necessary, the
postage/ shipping fee will be the responsibility of the End-user/ Customer.