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Warranty information – Armasight NKGNINOX0111I11 NINOX GEN 1+ Night Vision Goggles User Manual

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6. WARRANTY INFORMATION

This product is guaranteed to be free from manufacturing defects in material and workmanship under normal use for

a period of two (2) years from the date of purchase. In the event that a defect covered by the below warranty occurs

during the applicable period stated above, Armasight, at its discretion, will either repair or replace the product; such

action on the part of Armasight shall be the full extent of Armasight’s liability, and the Customer’s sole and exclusive

reparation. This warranty does not cover a product if it has (a) been used in ways other than its normal and customary

manner; (b) subjected to misuse; (c) subjected to alterations, modifications or repairs by the Customer of by any party

other than Armasight without prior written consent of Armasight; (d) special order or “close-out” merchandise or

merchandise sold “as-is” by either Armasight or the Armasight dealer; or (e) merchandise that has been discontinued

by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of

Armasight. Armasight shall not be responsible for any defects or damage that in Armasight’s view are a result from the

mishandling, abuse, misuse, improper storage or improper operation of the device, including use in conjunction with

equipment that is electrically or mechanically incompatible with, or of inferior quality to, the product, as well as failure

to maintain the environmental conditions specified by the manufacturer. CUSTOMER IS HEREBY NOTIFIED THAT OP-

ERATION OF THE EQUIPMENT DURING DAYLIGHT HOURS OR UNDER ANY EXCESSIVE LIGHT CONDITIONS MAY PERMA-

NENTLY DAMAGE THE INTERNAL COMPONENTS OF THE UNIT AND SAID DAMAGE WILL NOT BE COVERED UNDER THIS

WARRANTY. This warranty is extended only to the original purchaser. Any breach of this warranty shall be enforced

unless the customer notifies Armasight at the address noted below within the applicable warranty period.
The customer understands and agrees that except for the foregoing warranty, no other warranties written or oral,

statutory, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose,

shall apply to the product. All such implied warranties are hereby and expressly disclaimed.

LIMITATION OF LIABILITY

Armasight will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages or liabilities arising

out of the use of this product. Operation and use of the product are the sole responsibility of the Customer. Armasight’s

sole undertaking is limited to providing the products and services outlined herein in accordance with the terms and

conditions of this Agreement. The provision of products sold and services performed by Armasight to the Customer

shall not be interpreted, construed, or regarded, either expressly or implied, as being for the benefit of or creating any

obligation toward any third party of legal entity outside Armasight and the Customer; Armasight’s obligations under

this Agreement extend solely to the Customer. Armasight’s liability hereunder for damages, regardless of the form or

action, shall not exceed the fees or other charges paid to Armasight by the customer or customer’s dealer. Armasight

shall not, in any event, be liable for special, indirect, incidental, or consequential damages, including, but not limited

to, lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase,

and whether or not such damages arise out of a breach of warranty, a breach of agreement, negligence, strict liability

or any other theory of liability.

PRODUCT WARRANTY REGISTRATION

In order to validate the warranty on your product, Armasight must receive a completed Product Warranty Registra-

tion Card for each unit, or the Customer can complete a warranty registration on our website, at www.armasight.com.

Please complete the included form and immediately mail it to our Service Center:
Armasight Inc.

815 Dubuque Avenue

South San Francisco

CA 94080

United States of America.

OBTAINING WARRANTY SERvICE

To obtain warranty service on your unit, the End-user (Customer) must notify the Armasight service department via

email. Send any requests to [email protected] to receive a Return Merchandise Authorization number (RMA).

When returning any device, please take in the product to your retailer, or send the product, postage paid and with a

copy of your sales receipt, to Armasight Corporation’s service center at the address listed above. All merchandise must

be fully insured with the correct postage; Armasight will not be responsible for improper postage or merchandise

that becomes lost or damaged during shipment. When sending product back, please clearly write the RMA# on the

outside of the shipping box. Please include a letter that indicates your RMA#, the Customer’s Name, a Return Address,

reason for the return, Contact information (valid telephone numbers and/or an e-mail address), and proof of purchase

that will help us to establish the valid start date of the warranty. Product merchandise returns that do not have an

RMA# listed may be refused, or a significant delay in processing may occur. Estimated Warranty service time is 10-20

business days. The End-user/ Customer is responsible for postage to Armasight for warranty service. Armasight will

cover return postage/ shipping after warranty repair to the End-user/ Customer only if the product is covered by the

aforementioned warranty. Armasight will return the product after warranty service by domestic UPS Ground service

and/ or domestic mail. Should any other requested, required or international shipping methods be necessary, the

postage/ shipping fee will be the responsibility of the End-user/ Customer.