7 troubleshooting – Analytical Industries AII-3000 M Series Portable Oxygen Analyzer User Manual
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12. Once the adapter and old sensor have been removed from the case, hold
the label of the sensor, again grasp the square edges of the adaptor and 
pull – to separate the old sensor from the adaptor. 
13. Remove the new oxygen sensor from the plastic shipping container. 
14. Install the new oxygen sensor by reversing steps 12 through 3. 
15. Calibrate the device after replacing the oxygen sensor. 
 
 
7 Troubleshooting
 
If the recommended corrective action does not resolve the problem return the 
device to the factory for service. 
Symptom
Corrective Action
 
Device appears to be physi-
cally damaged 
 
Turn device ON – if it successful passes 
START-UP TEST and calibrates – proceed. 
 
 
No digital display when ana-
lyzer is turned ON 
 
Install battery 
Replace battery 
Check battery polarity 
Check and/or clean battery contacts 
 
 
Battery symbol on LCD display 
 
 
Replace battery and calibrate device 
 
 
LCD display reads 00.0 
 
Install sensor 
Check electrical connections 
Assure electrical connections are dry 
 
 
No response to keypad com-
mand 
 
 
Replace battery 
 
Cannot turn device OFF 
 
 
Calibration routine in process – escape or 
wait until completed 
 
Symptom
Corrective Action
 
Reading displayed by LCD 
drifts during calibration 
 
Wait 5 minutes and repeat calibration with 
sensor placed on flat surface (not in your 
hand) 
Check integrity of gas delivery system 
Check sensor’s front o-ring seal 
Verify calibration gas in not humidified 
Remove moisture covering sensor 
Replace sensor, repeat calibration 
 
 
Analyzer reading climbs after 
calibration in 100% dry oxy-
gen when exposed to air 
20.9% 
 
 
Allow the sensor to stabilize for 5 minutes in 
100% dry oxygen and recalibrate 
 
After calibration in 100% dry 
oxygen, analyzer reading 
drifts more than 2% over 8 
hours 
 
 
Check primary oxygen delivery device 
Replace sensor that is nearing the end of its 
useful life 
 
 
Reading displayed by LCD 
does not change when oxy-
gen level changes 
 
 
Replace sensor 
 
Reading does not stabilize or 
fluctuates erratically 
 
Relocate analyzer away source of radio fre-
quency or electromagnetic radiation emis-
sions. Tested over a 26 MHz to 1000 MHz 
electromagnetic field, the analyzer is suscep-
tible at all frequencies tested except those 
between 930 and 990 MHz. 
Check sensor connection 
Check cable connection 
Wait 5 minutes and repeat calibration 
Replace sensor, repeat calibration 
Do not attempt to use the analyzer and 
return the analyzer for service. 
 
