Factory Direct Hardware Hansgrohe 39410 Axor Citterio User Manual
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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by
Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to Hansgrohe products which are
purchased by a consumer in the United States after March 1, 1996, and installed in
either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants
this product against defects in material or workmanship as follows: Hansgrohe will repair
at no charge for parts only or, at its option, replace any product or part of the product
which proves defective because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If Hansgrohe is unable to provide a replace-
ment and repair is not practical or cannot be timely made, Hansgrohe may elect to refund
the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as
stated in the following two sentences. If you are a consumer who purchased the product
for use primarily for personal, family, or household purposes, this warranty extends for as
long as you own the product and the home in which the product is installed. If you
purchased the product for use primarily for any other purpose, including, without
limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to
Interaktiv and Retroaktiv products, and (ii) for 5 years, with respect to AXOR,
ShowerPower and Pharo products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY
FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or
workmanship.
B.
Conditions, malfunctions or damage resulting from (1) improper installation,
improper maintenance, misuse, abuse, negligence, accident or alteration, or (2) the
use of abrasive or caustic cleaning agents or “no rinse” cleaning products, or the use
of the product in any manner contrary to the product instructions.
C. Labor or other expenses for the disconnection or return of the product for warranty
service, or for installation or reinstallation of the product.
D.
Accessories or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY SERVICE
Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004