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Troubleshooting – Xoro HSD 8550 User Manual

Page 85

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HSD 8550 39

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TROUBLESHOOTING

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

Tel.: +49 40 77 11 09 17

Internet: www.xoro.de/support.htm

Symptom Correction
No power

Check if AC adapter of power is connected securely.

If powered with the battery, check if it is exhausted.

No sound

Ensure that the equipment is connected properly

Ensure that the input setttings for the TV and stereo
system are proper.

Please make sure, that the audio track exists on the
disc.

Interference or
scrolling

Check TV type is correct: PAL/NTSC.

Adjust the vertical hold on your TV.

No subtitles

Subtitles appear only with disc which contain them

Wrong MPEG-4 subtitle format

Please rename the MPEG-4 subtitle to the same movie
file name (for example movie.avi and movi.srt)

No picture

Ensure that the equipment is connected properly

Ensure that the LCD is on.

No playback

Condensation had formed, please wait 1 or 2 hours to
allow the player dry out

Wrong disc, please use only DVD, CD or ISO Data disc

The disc may be dirty and require cleaning.

Ensure that the disc is installed with the label side up.

The disc has too mny scratches.

The DVD+/-RW should be finalized.

Wrong region code by the Video-DVD

Cancel the parental lock function or change the
parental lock level. (The Pre-set password is 0000).