Troubleshooting – Xoro HSD 8550 User Manual
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HSD 8550 39
Engl
ish
TROUBLESHOOTING
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
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Tel.: +49 40 77 11 09 17
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Internet: www.xoro.de/support.htm
Symptom Correction
No power
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Check if AC adapter of power is connected securely.
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If powered with the battery, check if it is exhausted.
No sound
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Ensure that the equipment is connected properly
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Ensure that the input setttings for the TV and stereo
system are proper.
•
Please make sure, that the audio track exists on the
disc.
Interference or
scrolling
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Check TV type is correct: PAL/NTSC.
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Adjust the vertical hold on your TV.
No subtitles
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Subtitles appear only with disc which contain them
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Wrong MPEG-4 subtitle format
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Please rename the MPEG-4 subtitle to the same movie
file name (for example movie.avi and movi.srt)
No picture
•
Ensure that the equipment is connected properly
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Ensure that the LCD is on.
No playback
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Condensation had formed, please wait 1 or 2 hours to
allow the player dry out
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Wrong disc, please use only DVD, CD or ISO Data disc
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The disc may be dirty and require cleaning.
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Ensure that the disc is installed with the label side up.
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The disc has too mny scratches.
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The DVD+/-RW should be finalized.
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Wrong region code by the Video-DVD
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Cancel the parental lock function or change the
parental lock level. (The Pre-set password is 0000).