PACKARD BELL dot s series - Manual (Page 83)

Recovery - 81
Backup’. Make sure you keep the backup in a safe place that you
will remember.
R
ECOVERING YOUR SYSTEM
If Packard Bell support did not help fix your problem, you can use the
Packard Bell Recovery Management program. This will restore your
computer to the same state as when you purchased it, while giving you an
option to retain all settings and personal data for later retrieval.
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped working
correctly, the problem may be solved by reinstalling the software or the
device drivers.
To recover software and drivers that were pre-installed at the factory, see
“Recovering pre-installed software and drivers” on page 83.
For instructions on reinstalling software and drivers that were not pre-
installed, see that product’s documentation or technical support Web
site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem may be
solved by returning your system to a previous state when everything was
working correctly.
For instructions, see “Returning to a previous system condition” on page
82.
3. Reset your system to its factory condition.