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Complete customer support – Milton CAT 385C L User Manual

Page 14

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Product Support. You will find nearly
all parts at our dealer parts counter.
Cat dealers utilize a worldwide computer
network to find in-stock parts to minimize
machine downtime. You can save money
with Cat remanufactured components.

Machine Selection. Make detailed
comparisons of the machines you are
considering before you buy. What are
the job requirements, machine attachments
and operating hours? What production
is needed? Your Cat dealer can provide
recommendations.

Purchase. Look past initial price.
Consider the financing options available
as well as day-to-day operating costs.
This is also the time to look at dealer
services that can be included in the cost
of the machine to yield lower equipment
owning and operating costs over the
long run.

Customer Support Agreements.
Cat dealers offer a variety of product
support agreements, and work with
customers to develop a plan the best
meets specific needs. These plans can
cover the entire machine, including
attachments, to help protect the
customer’s investment.

Operation. Improving operating
techniques can boost your profits.
Your cat dealer has videotapes, literature
and other ideas to help you increase
productivity, and Caterpillar offers
certified operator training classes to help
maximize the return on your investment.

Maintenance Services. Repair option
programs guarantee the cost of repairs
up front. Diagnostic programs such
as Scheduled Oil Sampling, Coolant
Sampling and Technical Analysis help
you avoid unscheduled repairs.

Replacement. Repair, rebuild or replace?
Your Cat dealer can help you evaluate
the cost involved so you can make the
right choice.

SAFETY.CAT.COM™.

14

Complete Customer Support

Cat dealer services help you operate longer with lower costs.