VTech SN6187 Manual - Manual (Page 112)

Appendix
106
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently. If you subscribe to voicemail service from your
telephone service provider, contact your telephone service provider for
more information on how to access your voicemail.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, do the following (in
the order listed):
Disconnect the power to the telephone base.
Disconnect the cordless handset battery.
Wait a few minutes.
Connect power to the telephone base.
Install the cordless handset battery again, and place the cordless handset in
the telephone base.
Wait for the cordless handset and the pendant to reestablish their connections
with the telephone base. Allow up to one minute for this to take place.
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Troubleshooting