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Appendix, Troubleshooting – VTech SN6127_-2 Abridged manual User Manual

Page 72

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Appendix

66

Troubleshooting

The telephone does not ring when there is an

incoming call.

Make sure that the ringer is not off.
Make sure you plug in the telephone line cord securely

into the telephone base and the telephone jack.
Make sure you plug in the power cord securely.
The cordless handset may be too far from the

telephone base.
Charge the battery in the cordless handset for at least

11 hours. For optimum daily performance, return the

cordless handset in the telephone base or handset

charger when not in use.
You may have too many extension phones on your

telephone line to allow all of them to ring simultaneously.

Try unplugging some of the other phones.
The layout of your home might be limiting the operating

range. Try moving the telephone base to another

location, preferably to a higher location.
If other phones in your home are having the same

problem, contact your telephone service provider

(charges may apply).
Test a working phone at the phone jack. If another

phone has the same problem, contact your telephone

service provider (charges may apply).
Other electronic products such as HAM radios and

other DECT phones can cause interference with your

cordless phone. Try installing your phone as far away

as possible from these types of electronic devices.