Appendix, Troubleshooting – VTech SN6127_-2 Abridged manual User Manual
Page 72

Appendix
66
Troubleshooting
The telephone does not ring when there is an
incoming call.
Make sure that the ringer is not off.
Make sure you plug in the telephone line cord securely
into the telephone base and the telephone jack.
Make sure you plug in the power cord securely.
The cordless handset may be too far from the
telephone base.
Charge the battery in the cordless handset for at least
11 hours. For optimum daily performance, return the
cordless handset in the telephone base or handset
charger when not in use.
You may have too many extension phones on your
telephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
The layout of your home might be limiting the operating
range. Try moving the telephone base to another
location, preferably to a higher location.
If other phones in your home are having the same
problem, contact your telephone service provider
(charges may apply).
Test a working phone at the phone jack. If another
phone has the same problem, contact your telephone
service provider (charges may apply).
Other electronic products such as HAM radios and
other DECT phones can cause interference with your
cordless phone. Try installing your phone as far away
as possible from these types of electronic devices.
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